While standing in the checkout lane at Kroger the shopper in front of me, a 70-something woman, told me and the cashier, a 20-something man, about how she downloaded her coupons onto her smart phone all by herself. She was very proud of her success, and both the cashier and I congratulated her on doing so.
She was happy. And so were we.
In passing, the chatty cashier mentioned to us that Kroger was using virtual coupons because that was a way to save paper and help the environment. The 70-something woman said: Oh yes, I’m all about saving paper. It’s such an important thing to do. I believe in that.
She was adamant. And we were impressed.
Then she pulled out her checkbook and wrote a [paper] check for her purchases leaving me to glance at the cashier who looked like he was going bust a gut, not saying a word about her incongruous behavior, as he finished the transaction. Then with a friendly wave to both of us, she pushed her cart through the door and left the store.
She was clueless. And we couldn’t stop smiling.

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