What’s Up Doc?

The Tale Of A Kind Young Doctor Who Was As Lost As I Was

/ Ally Bean / 227 Comments

I HAD AN APPOINTMENT FOR MY annual checkup with an eye doctor who’s part of a group practice. I’ve gone to him for at least 15 years. His office is in a building called The Clinic that is part of a large university hospital complex.

A week before the appointment I received a letter* from his office telling me that the free parking garage nearest The Clinic was closed. The letter explained in words where I should go for free parking.

I didn’t bother to double-check the directions online because I’m familiar with the area. The directions made perfect sense to me and they were spot on.

I got to the parking garage, no problem.

• • •

WITH LETTER IN HAND I DID as it said and exited the parking garage through the green doors, putting me at the intersection of two busy streets. At this point I was told to look for a particular building, presumably made possible by the generous donation of some rich people.

Let’s call this building THE LOVEY & THURSTON HOWELL III MEDICAL CENTER.

Standing on the corner I looked up and down the streets and I saw nothing that said THE LOVEY & THURSTON HOWELL III MEDICAL CENTER.

I mean, nothing.

• • •

I WAS ABOUT TO GRAB MY cell phone out of my purse when a kind young doctor crossed the street toward me and walked up to me. He asked me if I needed help finding something.

[That’s how lost I looked, a random doctor offered to help me.]

Waving the letter around I said, I’m looking for THE LOVEY & THURSTON HOWELL III MEDICAL CENTER.  

He said, the what?

I repeated myself.

We looked at each other. 

He politely asked, may I see the letter.

[I imagine he thought I was an older *confused* person.]

I said, yes and handed it to him.

He read the letter printed on official university hospital letterhead, looked up and down the streets, then said, huh.

We looked at each other. 

I shrugged.

He said, I’ve worked here 8 years and I’ve never heard of THE LOVEY & THURSTON HOWELL III MEDICAL CENTER.  

I said, I’ve gone to this eye doctor for longer than that and I’ve never heard of THE LOVEY & THURSTON HOWELL III MEDICAL CENTER.  

We looked at each other. 

[I’d stumped a doctor, which is kind of a memorable moment.]

• • •

BEFORE I HAD TIME TO SAY another word the kind young doctor pulled out his cell phone and started researching where the heck this building might be. This took longer than you might expect.

I waited patiently.

Eventually he looked up, smiling, and said, THE LOVEY & THURSTON HOWELL III MEDICAL CENTER is the original name for The Clinic.

We looked at each other.

Then we burst out laughing, turning our heads in unison toward the building directly in front of us on the other side of the street. The building we knew as The Clinic.

We looked at each other. 

• • •

I THANKED THE KIND YOUNG DOCTOR for figuring this out.

He said, your doctor is older, isn’t he?

I said, yes.

We looked at each other.

He said, I know him personally. The next time I see him I’ll suggest that for the sake of his patients, and other doctors,  he might want to NOT refer to The Clinic as THE LOVEY & THURSTON HOWELL III MEDICAL CENTER because no one knows it by that name anymore.   

I said, good idea. I’ll say something ** too. 

We looked at each other. 

And with a smile we went on our ways, better informed about the world around us.

~ THE END ~

* The doctor’s office had tried to email me but they had an out-of-date email address, so they sent a snail mail letter.

** I never said anything to my eye doctor because when I got to his office my mind wandered, distracted by two relaxed Federal prison inmates, in handcuffs + shackled ankles, surrounded by two stern guards. The foursome was sitting in the waiting area for appointments with some doctor in the group practice.

In Which I Inadvertently Distress My Primary Care Doctor

/ Ally Bean / 95 Comments

Example of daily planner page [via Canva] similar to the ones on which I write my annual doctors’ appointments because I am a good patient.

Well this is awkward…

I went to the primary care doctor’s office for my annual physical.

I see a PCP, a woman, who is in her late 30s.  She’s competent, engaging, and most importantly from my point of view, not an alarmist. Mellow about everything.

Usually.  

Anyhoo, I’m sitting there in the examination room with her and she’s looking at a computer screen, reviewing which doctors I see for annual check-ups.  Which I do because I’m a dutiful adult patient who does what she’s told to do.

[Also because I’m a doctor’s daughter.  And let me tell ‘ya, if as a child you listen to enough detailed dinnertime conversations about people who are icky sick because they didn’t go to their doctors for a regular check-up, then as an adult you make those time-consuming appointments with your doctors for your annual check-ups.]

Again, anyhoo, getting to what I want to tell you…

So my doc looks on her computer screen and confirms with me that I’m seeing a certain dermatologist.  Let’s call him Dr. Face.  She asks me which one of his associates I see when I go for my annual skin care check.  I tell her I see him.

She stops what she’s doing, turns to me and says: “You see him?”

I say: “Yes.”

She says: “I go to that practice and I never get to see him.  He’s the best, I wanna see Dr. Face, too.”

I say: “Yes, he’s good.”

She says: “But Dr. Face doesn’t do your procedures, right?  Some other med assistant or doc does them?”

I say: “No, he does them.”

She says: “Well, how does that happen?  Why does he work on you and not me?”

I shrug.

Then she says: “How’d you find him?”

I say: “You referred me.”

There is a long pause while she looks at my chart on the screen and I say nothing.  

Then she says, more like a girlfriend than my doctor: “Well darn, I gotta refer myself.  I’m jealous.  I can’t believe you get to see Dr. Face and I don’t.”

At which point, even though this was kind of funny, I didn’t smile at my good fortune, instead I made murmuring sounds of sympathy for my doctor’s sad realization that she wasn’t getting the best healthcare that she wanted. 

Because doctor is a nice woman, who I am sorry to report, doesn’t seem to have the right connections to get in with Dr. Face.

Go figure!

Say What? Botox & The Fine Art Of Conversation

/ Ally Bean / 76 Comments

HERE’S A NEW-TO-ME PROBLEM…

I’m Botox-free, but have a micropeel at the skin care department of a doctor’s office every couple of months.  I started doing these peels about 15 years ago, on the advice of a doctor who told me they’d reduce my acne.

And they did.

Now I continue to have them because they keep my skin looking clear and healthy. Plus the peels kind of reduce wrinkles. Sort of.

I admit to being vain, to a point, so I’m not going to stop using them any time soon.

BUT HERE’S THE THING…

I’m beginning to interact with people in my real life who have availed themselves of the other services that this type of doctor’s practice provides.  That is to say lately various people who I know have wrinkle-free frozen faces that seem to be the result of using Botox.

I’m talking about people as young as their late 20s and as old as their late 60s whose faces suggest to me [or sometimes they tell me*] that Botox is part of their regular skin care routine.

To be clear here, I’m not writing this post to pass judgment on whether anyone who does this medically approved procedure is more, or less, beautiful because of it.

Do what you want, that’s cool by me.  Be pretty in your own way.

No, what I’m getting on about here is the fact that these people suddenly appear to be devoid of emotions.

AND IT’S THE DARNEDEST THING.

I’m an above average communicator with the ability to read people… if they give me something to read.  Yet I cannot, for certain, tell you if when speaking with these Botox-ed people if they understand what I’m saying, or asking.

There’s no emotion.  There’s no feedback.

And to be honest, as an introvert interacting with seemingly non-empathetic people who lack expressions, I feel more alone than usual.

And a little bit scared.

Because without some visual clue from a person about what’s going on within their mind, I’m left to parse their words to determine if what I said was, at least, heard– and then, possibly, understood.

I mean, suddenly I’m conversing with people who are most likely distracted, complicated, perhaps even not the clearest communicators to begin with– and now I have to guess what they’re feeling, too?

Groovy.  Just groovy.

* So are they confiding in me?  Or are they telling me I need Botox, but they don’t want to come out and say so?