I. I have naturally curly hair.
Only a few people know how to cut naturally curly hair so that it doesn’t turn into a frizzy, choppy mess. In fact, I recently got one of those lousy haircuts, but that’s not the story I’m going to tell you here.
No, this story is about how it came to be that I needed to go to a different hair stylist than my usual one. It is a story about how difficult it is to get an appointment with my usual hair stylist, who moved her business to Salon Lofts about two years ago.
II. Here’s why.
As a client I book my appointments with my hair stylist online using the Salon Lofts easy, intuitive scheduler. ‘Tis a breeze to use it. Love it.
At first this process was easy and wonderful. When I needed a haircut I’d go to my account online and look to see when my hair stylist had an opening. Then I’d pick my appointment.
However, other deceitful clients have begun to take all the appointments that they think they might want. For instance, if Little Miss Suzy Self-Absorbed likes to get her hair cut at a specific time on Wednesday afternoons, she’ll book all of those Wednesday afternoon appointments for months ahead.
Then, 24 hours before said appointment, our Little Miss Suzy Self-Absorbed will decide if this is the week she needs to get her hair cut, or not. If she no longer wants the appointment, she’ll cancel it without financial penalty.
III. This leaves me in a difficult situation.
Either I play this take-all-the-appointments-I-might-want-game, or I check online every morning to see if an appointment I can use has opened up for the next day. Then I re-arrange my schedule to take advantage of it.
I’ve talked with my hair stylist about this scheduling situation, but here’s the thing: from her point of view this is not a problem. After 30+ years of cutting hair she has an established clientele who will do anything to get an appointment, so she’s always booked with clients who show up.
Leaving me to play games to get an appointment. And when that fails, forcing me to go to some other available hair stylist who, as this last cut would prove, ain’t so good at what she does.